Privacy Policy

Collection Of Your Personal Information

SMART AUTOS collects personally identifiable information, such as your e-mail address, name, etc. SMART AUTOS also collects anonymous demographic information, which is not unique to you. There is also information about your computer hardware and software that is automatically collected by SMART AUTOS. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by SMART AUTOS for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the SMART AUTOS Web site. Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through SMART AUTOS public message boards, this information may be collected and used by others. Note: SMART AUTOS does not read any of your private online communications. SMART AUTOS encourages you to review the privacy statements of Web sites you choose to link to from SMART AUTOS so that you can understand how those Web sites collect, use and share your information. SMART AUTOS is not responsible for the privacy statements or other content on Web sites outside of the SMART AUTOS and SMART AUTOS family of Web sites.

Use Of Your Personal Information

SMART AUTOS collects and uses your personal information to operate the SMART AUTOS Web site and deliver the services you have requested. SMART AUTOS also uses your personally identifiable information to inform you of other products or services available from SMART AUTOS and its affiliates. SMART AUTOS may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. SMART AUTOS does not sell, rent or lease its customer lists to third parties. SMART AUTOS may, from time to time, contact you on behalf of external development/business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, SMART AUTOS may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to SMART AUTOS, and they are required to maintain the confidentiality of your information. SMART AUTOS does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent. SMART AUTOS keeps track of the Web sites and pages our customers visit within SMART AUTOS, in order to determine what SMART AUTOS services are the most popular. This data is used to deliver customized content and advertising within SMART AUTOS to customers whose behaviour indicates that they are interested in a particular subject area. SMART AUTOS Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on SMART AUTOS or the site; (b) protect and defend the rights or property of SMART AUTOS; and, (c) act under exigent circumstances to protect the personal safety of users of SMART AUTOS, or the public.

Use Of Cookies

The SMART AUTOS Web site use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize SMART AUTOS pages, or register with SMART AUTOS site or services, a cookie helps SMART AUTOS to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as addresses and so on. When you return to the same SMART AUTOS Web site, the information you previously provided can be retrieved, so you can easily use the SMART AUTOS features that you customized. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the SMART AUTOS services or Web sites you visit.

Security Of Your Personal Information

SMART AUTOS secures your personal information from unauthorized access, use or disclosure. SMART AUTOS secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act) and do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

What Do We Use Your Information For?

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience: your information helps us to better respond to your individual needs.
• To improve our website: we continually strive to improve our website offerings based on the information and feedback we receive from you.
• To improve customer service: your information helps us to more effectively respond to your customer service requests and support needs.
• To process transactions: your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
• To send periodic emails: the email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Changes To This Statement

SMART AUTOS will occasionally update this Statement of Privacy to reflect organisation and customer/user feedback. SMART AUTOS encourages you to periodically review this Statement to be informed of how SMART AUTOS is protecting your information.

Contact Information

SMART AUTOS welcomes your comments regarding this Statement of Privacy. If you believe that SMART AUTOS has not adhered to this Statement, please contact SMART AUTOS at info@smartautos.co.ke. We will use commercially reasonable efforts to promptly determine and remedy the problem.